Translating Behind the Scenes An Observational Study on Language Barriers in Childhood Cancer Care
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Abstract
Language barriers impact patient’s and families’ involvement in childhood cancer care, risking the quality of care and patient safety. Despite several studies in the field, few focus on the patient/family perspective. The aim of this observational study was to explore social patterns of communication across language barriers, and to explore how children and families dealt with their main concern. Through the lens of classic grounded theory, we collected and analysed data from observations and interviews conducted at two Swedish childhood cancer centres. Translating behind the scenes is used to resolve the main concern of overcoming language barriers. The causes are varying proficiency in the languages of the conversation, and being uninitiated to the setting, and in a context of respecting the importance of the initiated people. Consequences include being left out of the communication and staying uninitiated. We argue that this leads to ineffective communication and lack of support for patients and their families, which ultimately threatens the patient safety.
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